Privacy Policy - Arth AI

1. Introduction

Arth AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot platform and related services.

2. Information We Collect

2.1 Personal Information

Name and email address when you create an account
Company name and industry information
Payment information for subscription services
Communication preferences

2.2 Usage Data

Chat conversations and interactions with AI assistants
Documents uploaded to the platform
Analytics data including page views and feature usage
Device and browser information

3. How We Use Your Information

To provide and maintain our AI chatbot services
To improve and personalize user experience
To process payments and manage subscriptions
To communicate with you about updates and support
To ensure platform security and prevent fraud
To comply with legal obligations

4. Data Security

We implement enterprise-grade security measures including:

256-bit AES encryption for data at rest and in transit
SOC 2 Type II certified infrastructure
Regular security audits and penetration testing
Role-based access controls
Data residency options for enterprise customers

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting our support team.

6. Your Rights

Depending on your location, you may have the following rights:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Opt-out of marketing communications
Object to certain processing activities

7. GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements. We process data based on legitimate business interests, contractual necessity, legal obligations, or your consent. For more details, see our GDPR Compliance page.

8. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@arthai.com